Meet our Student Financial Services team! If you ever need assistance or have any questions, don’t hesitate to get in touch with our entire team at financialservices@jessup.edu, and we’ll promptly direct you to the right person. Our dedicated team is readily available for scheduled phone, video, and office appointments throughout the week. We also invite you to visit us during our regular office hours, Monday through Friday from 8:00AM to 5:00 PM, where we’ll be delighted to assist you in person. To ensure we can accommodate everyone, we recommend booking an appointment with us, as priority is given to scheduled visits.

Financial Aid Counselors

These dedicated professionals possess extensive knowledge of various financial aid programs, scholarships, grants, and loans available to students. Their primary responsibility is to offer personalized guidance and support to students, ensuring a clear understanding of their financial aid eligibility, application processes, and the overall cost of pursuing higher education. While they are well-equipped to provide assistance with financial aid matters, it’s important to note that they do not have the capability or expertise to address issues related to student accounts or billing inquiries. For such concerns, students can turn to the dedicated Student Account Officers, as detailed below, who are eager to provide the necessary assistance.

Student Accounts Officers

The primary responsibility of these officers is to handle a wide range of financial transactions associated with students, including tuition fees, registration charges, and other related costs. They play a crucial role in aiding students to comprehend their account statements and explore suitable payment options, while diligently resolving any billing inquiries or discrepancies. However, when it comes to financial aid-related matters, it’s essential to approach the dedicated Financial Aid Counselors mentioned above.